Who we are

About New Caregiver

We are current, former, and future family caregivers. We seek to normalize the conversation about caring for our adult loved ones and the dying, as we co-create new solutions to support those just beginning their caregiving journey.

Meet the team

Michelle Miller

Michelle is focused on New Caregiver's mission, vision and goals. She was a caregiver to her dad, who passed away in 2021 from Chronic Subdural Hematoma (CSDH), and is a caregiver to her mom, who is living with Vascular Dementia. She has been a mindfulness practitioner for over a decade and recently completed End-of-Life Doula Training.

Portrait of Michelle Miller

Victoria Shepherd

Victoria is an expert in website design and optimization, content development across channels, and customer relationship development. She is a caregiver to her mum and was also a caregiver to her father, who battled Ankylosing Spondylitis, a rare condition that affects 0.1 to 1.4% of the global population. He passed away in late 2022.

Portrait of Victoria Shepherd

Lisa Faraldo, Ph.D.

Dr. Faraldo is founder and CEO of LifeSpan Health Services and a licensed clinical psychologist with 14 years in private practice, academia and business. At Georgetown University and Nova Southeastern University she researched serious emotional disorders, and in 2009 she opened a psychotherapy practice where she researches treatments for Alzheimer's, Parkinson's and Multiple Sclerosis. Her work centers on caregiving and aging, with specialty training in neuropsychological studies and dialectical behavior therapy.

Portrait of Lisa Faraldo, Ph.D.

Hope Ann Cross

Hope worked as a mental health counselor with adults and children in the city of Atlanta until leaving the field to become a full-time caregiver in 2011. For 9 years she cared for and advocated for a person with ALS and learned the skills needed for caring for someone with an advanced terminal illness. During this time Hope became an artist as a way to manage the demands of being sole provider of care, and found a connection to art as a form of therapy. In 2020 she moved to Blue Ridge, GA, and started her journey back into counseling.

Portrait of Hope Ann Cross

Susi Rinaman

Susi is the global lead of environmental health and safety for a Fortune 500 company. She has 30 years of experience in emergency management, business resiliency, and safety in private industry and government. She is committed to building resilient, caring organizations that put individual health and safety at the forefront of their goals, recognizing that people who feel valued and cared for are an organization's greatest asset. Her entry into the caregiver world began with helping to care for her father in his final years of life.

Portrait of Susi Rinaman

Our mission

Our mission is to empower new family caregivers with tools, resources & information.

Our vision

We envision a world where caregiving, aging, and dying are experienced as normal, equitable, and supported aspects of living, regardless of race, religion, gender identity, disability, sexuality, or socioeconomic status.

Our values

Support with EmpathyCultivate CuriosityBuild TrustAct with Integrity

"There are only four kinds of people in this world: those who have been caregivers, those who are currently caregivers, those who will be caregivers and those who will need caregivers. Caregiving is universal."

Rosalynn Carter, Former First Lady of the United States

Ready to start? Open the guide and begin with Chapter 1, or browse the resource library.