Chapter 3 · Proxy access, step by step
Getting Access to Your Loved One's Patient Portal
Portal access is the difference between guessing and knowing. Proxy access lets you see results, message the care team, and refill prescriptions without a phone tree. It takes one form and one signature.
Fill in what you know, skip what you don't
There are no wrong answers. Come back and edit this chapter anytime — especially after a doctor visit or when the routine changes.
What to do
- 1Confirm which portal the health system uses (MyChart, HealtheLife, FollowMyHealth).
- 2Ask the front desk for the proxy or caregiver access form.
- 3Have your parent sign it — proxy access requires their consent.
- 4Create your own login. Never share theirs.
Proxy access checklist
Tick these off as you go. Your progress stays on this device.